Refund and Billing Policy

Refund & Billing Policy for Pro Arm Academy LLC Website:

Digital Sales

- All digital sales are final, as customers are emailed digital copies of goods and services.

- No refunds are available for online sales.

Pro Arm Academy Clinics

- If your athlete is unable to attend a clinic they were registered for, a credit will be issued to you for attendance to a future Pro Arm Clinic. Credits are good for 12 months from the date of the original Pro Arm Clinic that was registered for, after which the registration fees will be forfeited if the credit is not used. Pro Arm Academy LLC reserves the right to cancel an event for any reason without prior notice. In this case, a full refund will be given to all clinic registrants collected by Pro Arm Academy LLC. Pro Arm Academy LLC will not be responsible for refunds on airline flights, hotel reservations, or other incidental fees incurred in conjunction with the event.

- Alternatively, athletes that are unable to attend a clinic, they can transfer their reserved spot to another athlete that is not already signed up.

- Transfers of a reserved clinic registration spot must be made AT LEAST 1 week prior to the clinic date. Original registrants must email [email protected] AT LEAST 1 week prior to the clinic date to discuss the transfer.

Please mark the subject line as "Clinic Registration Transfer- @Original Athlete Name". Please include in the email the reason for transferring the registration, along with the contact information of the new athlete including:

1. New athlete name

2. New Parent/guardian name(s)

3. Parent/guardian phone number(s)

4. Parent/guardian email(s)

After receiving this information, we will contact the new registrant with further instructions regarding clinic attendance.

For any questions, customers can contact [email protected].